Release of Information
HIGHLIGHTS
Reduce Staff Burnout and Increase Personnel Efficiency
Redundant Quality Assurance to Ensure Compliance and Mitigate Risk
HIPAA and Regulatory Compliance via Encrypted Secure Connectivity
Handling requests for patient information can be overwhelming at times. Security, confidentiality, and the timeliness of delivering patients requests are of the utmost importance. ARMCO’s fully trained and educated ROI team members are well versed in federal and state laws to protect the confidentiality of your records.
YOU CAN EXPECT PEACE OF MIND KNOWING THE ARMCO ROI TEAM IS MANAGING:
Client/customer requests and inquiries
Prompt turnaround time
Invoicing and collection of payments
Security and Confidentiality of the record
“ARMCO has been a treat to work with and it’s hard to think of how we’d go back to the “old days” without their ROI services. A perfect blend of incredible efficiency, self-reliance, and affordability we began to see turnaround times drop immediately and were able to reallocate internal staff to projects of immediate need. Their 24/7/365 support and availability are the perfect security blanket!”
JOANNE, Patient Access Manager
ENSURING THE PROCESS EVERY STEP OF THE WAY
ARMCO’s ROI team responds to requests from patients, workers compensation, doctors, attorneys, insurance companies, third party vendors, and others. We track each record to ensure there are no duplicate, invalid, or incomplete requests.
Our services are 100% HIPAA and HITECH compliant and Quality Control (QC) processes extend from a client’s initial request to the release of information. This process ensures our responsibility to maintain unauthorized disclosers, risk of potential breach and other potential privacy issues.