HIGHLIGHTS
Dedicated staff to ensure quality and operational efficiencies
Continuous Educational Program designed to create more value with our client’s needs in mind
Quality Development Program to ensure accuracy, mitigate compliance risk and maximize appropriate reimbursement
Continual Staff Education
ARMCO takes pride in its in-house learning center -- the ARMCO Learning Academy (ALA). Built on years of industry knowledge and monitoring of industry change; the ALA delivers the necessary instruction for all staff onboarding, continual education and further professional development in the fields of Medical Coding, Billing, and Healthcare Information Management (HIM).
Our AHIMA-Approved Trainers provide instruction to ensure all staff members are delivering a service that is of value to clients and assist in accurate clinical outcomes.
Quality Assurance
The ALA has established standardized measure programs for quality to facilitate education, assist in professional development, and most importantly healthcare compliance. ARMCO is well adept with various auditing types to support both its business and employees' needs.
ARMCO's Quality Development Plan (QDP) Program has been established to ensure that all employees reach and exceed the 95% quality service level agreement on all key performance indicators as well as assist in the development of our internal staff education programs. Our pool of Quality Auditors retains either AHIMA, AAPC and/or CPMA credentials including their respective certified nursing degrees.
Gerry, Executive Director – Medical Coding
In addition to the work of the ALA, we keep each coder current on industry trends and regulations with briefings on Coding Compliance, Decision Health, and MedLearn Publishing Case Studies/Newsletters. We also make use of the Medicare Learning Network as another of our continuing mandatory educational requirements of ARMCO Coding Specialists and Coding Reviewers.